Gartner Ccaas Magic Quadrant 2024. The 2024 gartner ® magic quadrant™ for ccaas evaluates nine vendors on their completeness of vision and ability to execute. Cisco named a challenger in the 2024 gartner magic quadrant for contact center as a service (ccaas).

Download the 2024 gartner® magic quadrant™ for ccaas to see how nine cloud contact center providers, including calabrio partners like cisco, five9, aws, 8×8, vonage, content guru and. Genesys was recognized by gartner as a leader — and positioned highest in execution.